Popiin values your privacy. Please review our Customer Privacy Policy for a transparent explanation of how we gather, utilize, disclose, transfer, and securely store your information.
Our privacy policy outlines the information we collect and process to support and provide popiin app, website, features and other products and services offered by popiin.
This policy applies to you once you agree to use our services and the type of information that we collect and process is based on your use of the popiin app, website, its features, functionalities, content, products, and services. We collect, process, use and share data as necessary to comply with our legal obligations and to protect your personal information and vital interests, or those of others relating to our services; including our mission in providing an innovative, personalised, safe, secure app and website for you and others to use, as well as third party services, promoters, companies, organisations, businesses, venues, and partners.
We collect your personal information –
such as your name, date of birth, email address, phone number and transaction information, such as booking information, dates and time, the services you purchased, its price, your method of payment and your payment details. However, your payment details are only used to process your transaction, we do not keep and store this information. We use a third-party system to capture and process your payment with added security and protection to ensure your transaction information is safe and secure. We collect your consent to receive marketing communications so we can send you communications about our products and services. You can choose to opt-out from receiving marketing communications and you have the right to remove and delete your personal information from our app. We collect information about how you use our app, such as the types of content that you search, view, or engage with, data from your device settings (eg. location), the features you use, the actions you take, frequency and duration of your activities. For example, we log your recent activities - when you sign in, what features you view and engage with. We collect the information and any data you provide, including when you sign up, register, search, invite, create, or share content and when others share or invite you to use and access our services.
Our services automatically process content and data that you and others provide to analyse usage and features all designed for your user experience.
We use the information we have collected to deliver our products and services and to personalise features and content and make suggestions for you - such as events you may be interested in and your location to help you connect to our services nearest to you. To create personalised content that are unique and relevant to you, we use your personal information, your location, your usage, your recent activities, your preferences, interests and activities based on the data that we collect and capture from you and others - including any data from inviting and sharing content, how you use our services, connect and interact with our services, and the people, places, events, venues, locations or features that you're connected to and interested in. We use location-related information – such as your current location, the places and venues you like, and the services available to you – to provide, personalise and improve our services. We use the information we have to develop, test and improve our services, including diagnosing problems, fixing bugs, testing and troubleshooting issues and features. We use the information we have about you – including information about your interests and usage to select and personalise the services and content you see and other services and content that we show you. We use the information that we have including your recent activities to help business account users, promoters and other partners measure the effectiveness and engagement of their offers and services, and understand the types of users who are interested and how users interact with their offers and services.
We use the information that we have to verify accounts and activity, detect and prevent spam, suspicious activities, breach of our terms and conditions and other bad experiences in order to maintain the security and integrity of our services. We use your information to send you marketing communications, communicate with you about our services and to let you know about our policies and terms. We also use your information to respond to you when you contact us. When you share, invite, or communicate using our services, you choose the friends and/or people that you want to share the content with. When you choose to sign in or pay using third-party services, they will receive information about you for data processing purposes. Information collected by these third-party services is subject to their own terms and policies.
Under the General Data Protection Regulation, you have the right to access, rectify, amend and erase your data.
You also have the right to object to and restrict certain processing of your data. The right to object to our processing of your data for direct marketing, which you can exercise by clicking "unsubscribe" in such marketing communications, and the right to object to our processing of your data where we are performing a task in the public interest or pursuing our legitimate interests or those of a third party.
We work with third-party services and partners who help us provide and enhance our services so we can provide better user experiences and a more personalised experience for you.
We don't sell any of your information to anyone and we never will however if the ownership or control of all or part of our services change, we may transfer your information to the new owner. We may share information about you with third party partners that can predict and summarise data for analytical purposes, reports, and insights to help us understand the effectiveness of our services and features so we can improve and enhance our services. We provide analytics, reports and insights that help users, promoters and partners understand how users are interacting and engaging with their content and our services. We may provide promoters and/or advertisers with reports about the users viewing and/or seeing their offers and ads, and how their offers and ads are performing to help them better understand the users most interested in their offers and ads, but we don't share personal information about users, for instance - your name or email address that can be used to identify and/or contact you unless you give us permission to do so or in the event, it is crucial to do so. We share information globally, both internally to use our services and externally with our partners and with those you connect and share content within accordance with this policy for the benefit of operating and providing our services to you and other users. We provide information and content to partners and suppliers for the benefit of providing our services to you and other users, such as operational and technical services, analysing how our services are used and shared, processing payments and innovation that supports our mission as well as any other technical or information technology support where necessary to deliver our services correctly and to enhance discovery for ways to implement new content and features. We share information with law enforcement or in response to legal requests in the event it is necessary and critical to comply with laws and regulations. It is necessary to detect, prevent and address fraud, unauthorised use of our services, breaches of our terms and policies or other harmful or illegal activity, to protect ourselves including our rights and our services, you or other users, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm. Information we receive about you can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from users accounts for violations of our policies and/or term breaches to prevent repeat abuse or other violations and/or term breaches.